Conditions of Sale.

The following section sets out the terms and conditions of sale offered by Kompo srls to those who access the services on the website www.soluzionekompo.com.

Definitions.

For a complete understanding and acceptance of these terms and conditions, the terms below, in the single or plural, will mean the following.

Owner: Kompo srls, with registered headquarters at Via Angelo Biondi, 12 – Amandola (FM) – 63857 IT, VAT reg. no. 02295330449, e-mail info@soluzionekompo.it;
Application: website www.soluzionekompo.com, managed by the Owner, which supplies modular shelving;
Products: the products and services offered through the Application;
User: the subject accessing the Application, without distinction in legal terms or according to aims, interested in the Products offered through the Application;
Consumer: the individual acting for purposes other than for business or professional motives;
Conditions: this agreement, which regulates the relationship between the Owner and User and the sale or provision of Products offered through the Application.

Stipulation, conclusion and effectiveness of Conditions.

This purchase contract for the products is concluded via the exact completion and sending the order form. This form contains all the details of the person making the order and the order itself, the price of the product purchased, further accessory charges, the methods and terms of payment, delivery address for the products, delivery times and the existence of the right of withdrawal, as well as consent to the processing of personal data.

When the Owner receives the order from the User, it will send a confirmation email or display a web page to confirm and summarise the order, which can be printed out. This form will contain the data stated in the previous point.

These Conditions will not be considered as valid between the parties without the above point.

The Owner may amend or simply update these Conditions, either wholly or in part. The User acknowledges and accepts than any changes to these Conditions will be applied to orders sent by Users after the date of communication of changes to Conditions. The User is therefore kindly asked to view the Conditions each time they access the Application and we recommend printing a copy for future consultation.

Registration.

To be able to use some of the functions of the Application, Users must register, providing complete and truthful data as required on the registration form; they must also accept the privacy policy in full(https://www.soluzionekompo.com/privacy-policy/) together with these Conditions.

The User will be tasked with storing their own access credentials.

Deleting or closing accounts.

Registered users can interrupt the use of Products at any time, deactivating their accounts or requesting deletion by interfacing with the Application, if possible, or by sending written notification to assistenza@soluzionekompo.com, or calling Customer Service at +39 0736 848636.

Application Purchases.

The purchase of one or more Products using the Application is allowed to Users, who are acting in the capacity of Consumers and to Users who are not acting in this capacity.

Pursuant to Art. 3, I subsection, lett. a) of Lgs. Decree 206/2005 (“Consumer Code”), please remember that the Consumer is a person who, with regard to the purchase of Products, acts for purposes outside business or professional use.

Natural persons are only permitted to purchase from the website if they are over 18 years of age.

The Owner undertakes to describe and present the Products sold through the Application in the best way possible. In spite of this, errors, inaccuracies or small differences between the Products shown on the Application and the real Product may occur. Moreover, any Product photographs on the Application are not contractually binding, since they are purely representative.

The User expressly grants the Owner the right to accept the order, even in part (for example, in the event that not all Products in the order are available). In this case, the Contract will be considered as completed with regard to the Products actually sold.

The Owner reserves the right to refuse an order:
1. when the Product is unavailable;
2. when the authorised payment for the price of the Product to the User is denied;
3. when, at the time of purchase, an incorrect price, recognisable as such is stated. In this case, the User will be contacted by the Customer Support Service and will receive a refund for the transaction.

Prices and Payment.

The Owner reserves the right to change Product prices and any shipping costs for same at any time. This is without prejudice to the fact that any changes cannot affect contracts concluded prior to these changes.

The retail prices of the Products include VAT, if owed; any other duty and/or shipping costs to be paid by the User will be stated before confirmation of purchase.

The User undertakes to pay the price of the Product purchased within the times and according to the methods stated in the Application.

Any refunds due to the User will be credited in due time through one of the methods offered by the Owner and chosen by the User, and in case of use of the right of withdrawal, after the time limit of 30 days from the date on which the Owner was informed of the withdrawal.

All communications concerning payments will be protected by a connection with suitable encoding system. The Owner guarantees that this information will be stored behind a further level of security code, in accordance with that provided by current privacy protection laws.

Invoices.

Users wishing to receive an invoice will be asked for invoicing details. When issuing invoices, the information provided by the User, and guaranteed by same as being truthful, will apply, holding the Owner completely free and harmless in this regard.

Delivery method for material products.

Material products refer to any moveable or digital asset supplied on a material support offered via the Application.

The material Products ordered will be delivered to the User at the address provided by same, using the method chosen by the User or stated in the Application at the time of purchase. Delivery will take place within the terms stated in the order confirmation.

At the time of receipt, the User is obliged to check the compliance of the Product delivered with the order made; only after these checks is it possible to sign the delivery documents, except in cases of withdrawal.

If an order should exceed the number of items available in the warehouse, the Owner will notify the User by email if it is no longer possible to reserve the Product, or of the waiting times for delivery, asking it they intend to confirm the order or not.

The Owner cannot accept any liability for delayed or non-delivery of the Product due to causes of force majeure such as accidents, explosions, fire, strikes, and/or blockades, floods and other similar events that may prevent the order from being fulfilled within the agreed time.

The Owner will not be responsible towards any parties or third parties, concerning damages, loss or costs suffered due to the failure to perform the contract for the above reasons, which will entitle the User to a refund of the price paid.

Right of withdrawal for material Products.

The User who is acting in the capacity of consumer and who for any reason, is not happy with the purchase of material Products will have the right to withdraw from the contract without suffering any penalties or stating a reason for the withdrawal, no more than 14 days as from the date of delivery of the Product

This is without prejudice to the fact that the right of withdrawal as stated above will not apply in the following cases:
– supply of Products made to measure or which are clearly personalised;

For the purpose of withdrawal from the Contract, the User must inform the Owner at assistenza@soluzionekompo.com or call the Customer Support Service at 0736 848636.The User will be informed of the correct method to return the Product. The purchased Product can be returned in place of the letter, provided this takes place within the same time. The delivery date to the post office or courier will prevail.

In case of withdrawal, the Owner will refund all payments received from the User as well as the delivery charges, without undue delay and in any case, no later than 30 days from the date on which the User informed the Owner of their intention to withdraw from the Contract.

The Owner will refund the User according to the method of payment used to make the online purchase.

The User shall return the Products at their own expense, unless the Supplier accepts to pay same, without due delay and in any case, no later than 14 days from the date on which they informed the Owner of their decision to withdraw.

The User is responsible for the integrity of the Product for the time it remains in their possession and shall adopt all precautions to preserve the the Product, doing all in their power to ensure that the Product is returned in the best possible condition, including in its undamaged original packaging, with instruction manuals, accessories, any separate articles, and components. The Product cannot have been handled in any way other than that necessary to establish its nature, characteristics and function.

The Owner will not consider any requests to return the Product in the event that the returned item is malfunctioning due to improper use, negligence, damage or physical, aesthetic or surface alterations, tampering or improper maintenance or wear and tear.

Optional form for withdrawal from contract.

The User has the right to use this form, which must then be completed in full and returned to the following addressassistenza@soluzionekompo.com, before the expiry of the cooling off period.

I hereby communicate my intention to withdraw from the sales contract for the following goods/services: __________
Order number: __________
Order date: __________
Name and Surname: __________
Address: __________
Email for the account used to make the order: __________
Date: __________

Conformity guarantee.

All Products that fall within the category of “consumer goods”, as regulated by Art. 128, 2° section of the Consumer Code, sold through this Application are covered by legal guarantee of conformity, as required by Art. 128-135 of the Consumer Code.

The legal guarantee of conformity is reserved to Consumers. Therefore, it applies only to those Users who have purchased items through the Application for purposes other than for business or professional motives;
Those who purchase through the Application and who are not considered Consumers will be guaranteed against defects in the purchased items and guaranteed with regard to promised and essential qualities and other guarantees envisaged by the Italian Civil Code with the relevant terms, forfeitures and limits (Arts.1490 and successive in the Italian Civil Code).

Conformity defects that are found within 24 months from the date of purchase of the Product must be reported within 2 months from the date of discovery of same.

Subject to proof of the contrary, it will be presumed that conformity defects found within six months of the date of delivery of the Product existed already on that date, unless this hypothesis is incompatible with the nature of the Product or with the nature of the conformity defect. After six months, the onus will lie with the User to prove that the damage was not caused by incorrect or improper use of the Product.

Pursuant to Art. 130 of the Consumer Code, in case of a conformity defect on the Product, the User has the right for Product conformity to be restored at no additional expense. For this purpose, the User may normally choose between the repair or replacement of the Product. This right of choice cannot be used is the remedy requested is objectively impossible or excessively costly. The User has the right to a suitable reduction in the price or to the termination of the contract only in the event of the following: I) repair or replacement are impossible or excessively costly; II) the Owner has not repaired or replaced the Product within an acceptable timeframe; III) replacement or repairs have caused notable inconvenience to the Consumer.

If the User intends to use one of the remedies offered under the legal guarantee accompanying the Products, they shall contact the Owner at assistenza@soluzionekompo.com r call the Customer Support Service at 0736 848636. The Owner will provide a timely response to the communication of the presumed conformity defect and inform the User of the specific procedure to follow, including taking into account the category of goods of the Product and/or the type of defect reported.

Industrial and intellectual property rights.

The Owner states that it is the owner and/or licensee of all intellectual property rights relevant and/or pertaining to the Application and/or the materials and content available in the Application.

These Conditions do not allow the User any licence to use the Application and/or individual Content and/or material available, unless regulated differently.

All trademarks, whether figurative or word mark and all other marks, trade names, service marks, trade marks, business names, illustrations, logos that appear in the Application are and remain under the ownership of the Owner or the licensees of same, and protected by current laws and international treaties governing the use of trademarks.

Any reproduction in any form of explanatory texts and content of the Application, if unauthorised, will be considered in breach of the intellectual and industrial property rights of the Owner.

Guarantee exclusions.

The Application is supplied “as is” and “as available”, and the Owner does not provide any explicit or implied guarantee with regard to the Application or any guarantee that the Application will meet the needs of the User or that it will never cease to operate, or be free from errors or viruses or bugs.

The Owner will do all in its power to ensure that the Application will be available, without interruption, 24 hours a day, but it cannot in any way be considered responsible if, for any reason, the Application is no longer accessible and/or operational at any time or for any period. Access to the Application may be temporarily suspended without warning in case of failures to the system, maintenance, repairs, or for reasons outside the control of the Owner, or force majeure.

Limits to liability.

The Owner cannot be considered responsible towards the User, except in cases of intent or serious negligence, for inefficiencies or malfunctions connected to the use of the internet outside its control or that of its subcontractors.

The Owner will not be responsible for damages, losses and costs suffered by the User following failure to implement the contract due to causes that cannot be attributed to the Owner, since the User has the right only to the return, if necessary, to the return of the full purchase price and possible accessory costs met.

The Owner does not accept any liability for any fraudulent or unlawful use that may be made by third parties, of credit cards, cheques or other means of payment, at the time of payment for services purchased, in the event that it can show that it implemented all possible caution, based on the best knowledge and experience of the time and based on due diligence.

The User undertakes to hold the Owner (and any companies controlled by or subsidiaries of same, its representatives, collaborators, consultants, directors, agents, licensees, partners and employees) free and harmless against any obligations or liability, including for legal costs that may arise from damages caused to other Users or third parties with regard to Content uploaded or breach of the terms of law or the terms of these Conditions.

Therefore, the Owner will not be responsible for:
1. any losses that are not the direct result of breach of contract by the Owner;
2. any lost business opportunity or any other loss, even indirect, suffered by the User (such as, but not limited to, business losses, loss of income, profit or savings, loss of contracts or business relations, damage to reputation or goodwill, etc.);
3. incorrect or unsuitable use of the Application by Users or others;
4. the issue of incorrect tax documents due to errors in data provided by the User, since this latter is the sole responsible party for the correct entry of same.

Under no circumstances can the Owner be held liable for a sum above twice the cost paid by the User.

Force majeure.

The Owner cannot be held liable for failed or late fulfilment of obligations for circumstances beyond its reasonable control, for unforeseen or unforeseeable events and in any case, events independent of the wishes of the Owner, such as, but not limited to, failures or interruptions to the telephone lines or electricity, the internet and/or in any case to transmission tools, non-availability of websites, strikes, natural events, viruses and cyber attacks, or interruptions to the provision of products, services or applications from third parties.

Performance of obligations by the Owner is understood as suspended for the period in which force majeure events are taking place.

The Owner will make all reasonable effort to identify solutions that will allow for the correct performance of contractual obligations in spite of the continuation of events of force majeure.

Connection to other websites.

The Application may contain links to other websites. The Owner has no control over the content of these sites and is in no way responsible for their contents.

Some of these links may go to third-party sites through the Application. In these cases, single services will be regulated by the general conditions for the use of the website and for the services offered by third parties, for which the Owner cannot accept any liability.

Disclaimer.

Nessuna rinuncia da parte di ciascuna parte ad un articolo delle presenti Condizioni sarà efficace a meno che non sia espressamente dichiarato di essere una rinuncia e venga comunicata per iscritto.

Invalidity of single clauses.

In the event that any provision in these Conditions should be illegal or invalid, it will no longer be considered part of the Conditions and this will in no way influence the remaining provisions which will continue to be valid to the full extent permitted by law.

Privacy.

The protection of personal data will take place in compliance with the Privacy Policy, which can be consulted at https://www.soluzionekompo.com/privacy-policy/.

Applicable Law - Jurisdiction.

These Conditions and any disputes arising from the execution, interpretation and validity of same will be regulated by Italian law and exclusively by the court in the area in which the Owner is headquartered.

Should the User be a consumer pursuant to Art 3 of the Consumer Code, the territorial imperative lies with the judge from the place of residence or domicile of the consumer, if located within Italy, without prejudice to the right of the User to request a different judge from that of the consumer ex art. 66 bis of the Consumer Code, that is competent for the area according to one of the criteria as per Art. 18, 19 and 20 of Italian procedural civil law.

Online dispute resolution for consumers.

The Consumer residing in Europe must be aware of the fact that the European Commission has set up an online platform to provide an alternative means of dispute resolution. This means can be used by Consumers to solve disputes concerning sales contracts for goods and services stipulated online, out of court. As a result, the Consumer can use this platform to solve any dispute arising from an online contract stipulated with the Owner. The platform is available at: https://ec.europa.eu/consumers/odr/

Conditions
of Sale.

The following section sets out the terms and conditions of sale offered by Kompo srls to those who access the services on the website www.soluzionekompo.com.

Definitions.

For a complete understanding and acceptance of these terms and conditions, the terms below, in the single or plural, will mean the following.

Owner: Kompo srls, with registered headquarters at Via Angelo Biondi, 12 – Amandola (FM) – 63857 IT, VAT reg. no. 02295330449, e-mail info@soluzionekompo.it;
Application: website www.soluzionekompo.com, managed by the Owner, which supplies modular shelving;
Products: the products and services offered through the Application;
User: the subject accessing the Application, without distinction in legal terms or according to aims, interested in the Products offered through the Application;
Consumer: the individual acting for purposes other than for business or professional motives;
Conditions: this agreement, which regulates the relationship between the Owner and User and the sale or provision of Products offered through the Application.

Stipulation,
conclusion and
effectiveness of
Conditions.

This purchase contract for the products is concluded via the exact completion and sending the order form. This form contains all the details of the person making the order and the order itself, the price of the product purchased, further accessory charges, the methods and terms of payment, delivery address for the products, delivery times and the existence of the right of withdrawal, as well as consent to the processing of personal data.

When the Owner receives the order from the User, it will send a confirmation email or display a web page to confirm and summarise the order, which can be printed out. This form will contain the data stated in the previous point.

These Conditions will not be considered as valid between the parties without the above point.

The Owner may amend or simply update these Conditions, either wholly or in part. The User acknowledges and accepts than any changes to these Conditions will be applied to orders sent by Users after the date of communication of changes to Conditions. The User is therefore kindly asked to view the Conditions each time they access the Application and we recommend printing a copy for future consultation.

Registration.

To be able to use some of the functions of the Application, Users must register, providing complete and truthful data as required on the registration form; they must also accept the privacy policy in full (https://www.soluzionekompo.com/privacy-policy/) together with these Conditions.

The User will be tasked with storing their own access credentials.

Deleting or
closing accounts.

Registered users can interrupt the use of Products at any time, deactivating their accounts or requesting deletion by interfacing with the Application, if possible, or by sending written notification to assistenza@soluzionekompo.com, or calling Customer Service at 0736 848636.

Application
Purchases.

The purchase of one or more Products using the Application is allowed to Users, who are acting in the capacity of Consumers and to Users who are not acting in this capacity.

Pursuant to Art. 3, I subsection, lett. a) of Lgs. Decree 206/2005 (“Consumer Code”), please remember that the Consumer is a person who, with regard to the purchase of Products, acts for purposes outside business or professional use.

Natural persons are only permitted to purchase from the website if they are over 18 years of age.
The Owner undertakes to describe and present the Products sold through the Application in the best way possible. In spite of this, errors, inaccuracies or small differences between the Products shown on the Application and the real Product may occur. Moreover, any Product photographs on the Application are not contractually binding, since they are purely representative.

The User expressly grants the Owner the right to accept the order, even in part (for example, in the event that not all Products in the order are available). In this case, the Contract will be considered as completed with regard to the Products actually sold.

The Owner reserves the right to refuse an order:
1. when the Product is unavailable;
2. when the authorised payment for the price of the Product to the User is denied;
3. when, at the time of purchase, an incorrect price, recognisable as such is stated. In this case, the User will be contacted by the Customer Support Service and will receive a refund for the transaction.

Prices and Payment.

The Owner reserves the right to change Product prices and any shipping costs for same at any time. This is without prejudice to the fact that any changes cannot affect contracts concluded prior to these changes.

The retail prices of the Products include VAT, if owed; any other duty and/or shipping costs to be paid by the User will be stated before confirmation of purchase.

The User undertakes to pay the price of the Product purchased within the times and according to the methods stated in the Application.

Any refunds due to the User will be credited in due time through one of the methods offered by the Owner and chosen by the User, and in case of use of the right of withdrawal, after the time limit of 30 days from the date on which the Owner was informed of the withdrawal.

All communications concerning payments will be protected by a connection with suitable encoding system. The Owner guarantees that this information will be stored behind a further level of security code, in accordance with that provided by current privacy protection laws.

Invoices.

Users wishing to receive an invoice will be asked for invoicing details. When issuing invoices, the information provided by the User, and guaranteed by same as being truthful, will apply, holding the Owner completely free and harmless in this regard.

Delivery
method for
material products.

Material products refer to any moveable or digital asset supplied on a material support offered via the Application.

The material Products ordered will be delivered to the User at the address provided by same, using the method chosen by the User or stated in the Application at the time of purchase. Delivery will take place within the terms stated in the order confirmation.

At the time of receipt, the User is obliged to check the compliance of the Product delivered with the order made; only after these checks is it possible to sign the delivery documents, except in cases of withdrawal.

If an order should exceed the number of items available in the warehouse, the Owner will notify the User by email if it is no longer possible to reserve the Product, or of the waiting times for delivery, asking it they intend to confirm the order or not.

The Owner cannot accept any liability for delayed or non-delivery of the Product due to causes of force majeure such as accidents, explosions, fire, strikes, and/or blockades, floods and other similar events that may prevent the order from being fulfilled within the agreed time.

The Owner will not be responsible towards any parties or third parties, concerning damages, loss or costs suffered due to the failure to perform the contract for the above reasons, which will entitle the User to a refund of the price paid.

Right of
withdrawal
for material
Products.

The User who is acting in the capacity of consumer and who for any reason, is not happy with the purchase of material Products will have the right to withdraw from the contract without suffering any penalties or stating a reason for the withdrawal, no more than 14 days as from the date of delivery of the Product

This is without prejudice to the fact that the right of withdrawal as stated above will not apply in the following cases:
– supply of Products made to measure or which are clearly personalised;

For the purpose of withdrawal from the Contract, the User must inform the Owner at assistenza@soluzionekompo.com or call the Customer Support Service at 0736 848636. The User will be informed of the correct method to return the Product. The purchased Product can be returned in place of the letter, provided this takes place within the same time. The delivery date to the post office or courier will prevail.

In case of withdrawal, the Owner will refund all payments received from the User as well as the delivery charges, without undue delay and in any case, no later than 30 days from the date on which the User informed the Owner of their intention to withdraw from the Contract.

The Owner will refund the User according to the method of payment used to make the online purchase.

The User shall return the Products at their own expense, unless the Supplier accepts to pay same, without due delay and in any case, no later than 14 days from the date on which they informed the Owner of their decision to withdraw.

The User is responsible for the integrity of the Product for the time it remains in their possession and shall adopt all precautions to preserve the the Product, doing all in their power to ensure that the Product is returned in the best possible condition, including in its undamaged original packaging, with instruction manuals, accessories, any separate articles, and components. The Product cannot have been handled in any way other than that necessary to establish its nature, characteristics and function.

The Owner will not consider any requests to return the Product in the event that the returned item is malfunctioning due to improper use, negligence, damage or physical, aesthetic or surface alterations, tampering or improper maintenance or wear and tear.

Optional form
for withdrawal
from contract.

Optional form for withdrawal from contract.
The User has the right to use this form, which must then be completed in full and returned to the following address assistenza@soluzionekompo.com, before the expiry of the cooling off period.
I hereby communicate my intention to withdraw from the sales contract for the following goods/services: __________
Order number: __________
Order date: __________
Name and Surname: __________
Address: __________
Email for the account used to make the order: __________
Date: __________

Conformity
guarantee.

All Products that fall within the category of “consumer goods”, as regulated by Art. 128, 2° section of the Consumer Code, sold through this Application are covered by legal guarantee of conformity, as required by Art. 128-135 of the Consumer Code.

The legal guarantee of conformity is reserved to Consumers. Therefore, it applies only to those Users who have purchased items through the Application for purposes other than for business or professional motives;

Those who purchase through the Application and who are not considered Consumers will be guaranteed against defects in the purchased items and guaranteed with regard to promised and essential qualities and other guarantees envisaged by the Italian Civil Code with the relevant terms, forfeitures and limits (Arts.1490 and successive in the Italian Civil Code).

Conformity defects that are found within 24 months from the date of purchase of the Product must be reported within 2 months from the date of discovery of same.

Subject to proof of the contrary, it will be presumed that conformity defects found within six months of the date of delivery of the Product existed already on that date, unless this hypothesis is incompatible with the nature of the Product or with the nature of the conformity defect. After six months, the onus will lie with the User to prove that the damage was not caused by incorrect or improper use of the Product.

Pursuant to Art. 130 of the Consumer Code, in case of a conformity defect on the Product, the User has the right for Product conformity to be restored at no additional expense. For this purpose, the User may normally choose between the repair or replacement of the Product. This right of choice cannot be used is the remedy requested is objectively impossible or excessively costly. The User has the right to a suitable reduction in the price or to the termination of the contract only in the event of the following: I) repair or replacement are impossible or excessively costly; II) the Owner has not repaired or replaced the Product within an acceptable timeframe; III) replacement or repairs have caused notable inconvenience to the Consumer.

If the User intends to use one of the remedies offered under the legal guarantee accompanying the Products, they shall contact the Owner at assistenza@soluzionekompo.com or call the Customer Support Service at 0736 848636. The Owner will provide a timely response to the communication of the presumed conformity defect and inform the User of the specific procedure to follow, including taking into account the category of goods of the Product and/or the type of defect reported.

Industrial and
intellectual
property rights.

The Owner states that it is the owner and/or licensee of all intellectual property rights relevant and/or pertaining to the Application and/or the materials and content available in the Application.

These Conditions do not allow the User any licence to use the Application and/or individual Content and/or material available, unless regulated differently.

All trademarks, whether figurative or word mark and all other marks, trade names, service marks, trade marks, business names, illustrations, logos that appear in the Application are and remain under the ownership of the Owner or the licensees of same, and protected by current laws and international treaties governing the use of trademarks.

Any reproduction in any form of explanatory texts and content of the Application, if unauthorised, will be considered in breach of the intellectual and industrial property rights of the Owner.

Guarantee
exclusions.

The Application is supplied “as is” and “as available”, and the Owner does not provide any explicit or implied guarantee with regard to the Application or any guarantee that the Application will meet the needs of the User or that it will never cease to operate, or be free from errors or viruses or bugs.

The Owner will do all in its power to ensure that the Application will be available, without interruption, 24 hours a day, but it cannot in any way be considered responsible if, for any reason, the Application is no longer accessible and/or operational at any time or for any period. Access to the Application may be temporarily suspended without warning in case of failures to the system, maintenance, repairs, or for reasons outside the control of the Owner, or force majeure.

Limits to
liability.

The Owner cannot be considered responsible towards the User, except in cases of intent or serious negligence, for inefficiencies or malfunctions connected to the use of the internet outside its control or that of its subcontractors.

The Owner will not be responsible for damages, losses and costs suffered by the User following failure to implement the contract due to causes that cannot be attributed to the Owner, since the User has the right only to the return, if necessary, to the return of the full purchase price and possible accessory costs met.

The Owner does not accept any liability for any fraudulent or unlawful use that may be made by third parties, of credit cards, cheques or other means of payment, at the time of payment for services purchased, in the event that it can show that it implemented all possible caution, based on the best knowledge and experience of the time and based on due diligence.

The User undertakes to hold the Owner (and any companies controlled by or subsidiaries of same, its representatives, collaborators, consultants, directors, agents, licensees, partners and employees) free and harmless against any obligations or liability, including for legal costs that may arise from damages caused to other Users or third parties with regard to Content uploaded or breach of the terms of law or the terms of these Conditions.

Therefore, the Owner will not be responsible for:
1. any losses that are not the direct result of breach of contract by the Owner;
2. any lost business opportunity or any other loss, even indirect, suffered by the User (such as, but not limited to, business losses, loss of income, profit or savings, loss of contracts or business relations, damage to reputation or goodwill, etc.);
3. incorrect or unsuitable use of the Application by Users or others;
4. the issue of incorrect tax documents due to errors in data provided by the User, since this latter is the sole responsible party for the correct entry of same.

Under no circumstances can the Owner be held liable for a sum above twice the cost paid by the User.

Force
majeure.

The Owner cannot be held liable for failed or late fulfilment of obligations for circumstances beyond its reasonable control, for unforeseen or unforeseeable events and in any case, events independent of the wishes of the Owner, such as, but not limited to, failures or interruptions to the telephone lines or electricity, the internet and/or in any case to transmission tools, non-availability of websites, strikes, natural events, viruses and cyber attacks, or interruptions to the provision of products, services or applications from third parties.

Performance of obligations by the Owner is understood as suspended for the period in which force majeure events are taking place.

The Owner will make all reasonable effort to identify solutions that will allow for the correct performance of contractual obligations in spite of the continuation of events of force majeure.

Connection to
other websites.

The Application may contain links to other websites. The Owner has no control over the content of these sites and is in no way responsible for their contents.

Some of these links may go to third-party sites through the Application. In these cases, single services will be regulated by the general conditions for the use of the website and for the services offered by third parties, for which the Owner cannot accept any liability.

Disclaimer.

Nessuna rinuncia da parte di ciascuna parte ad un articolo delle presenti Condizioni sarà efficace a meno che non sia espressamente dichiarato di essere una rinuncia e venga comunicata per iscritto.

Invalidity
of single
clauses.

In the event that any provision in these Conditions should be illegal or invalid, it will no longer be considered part of the Conditions and this will in no way influence the remaining provisions which will continue to be valid to the full extent permitted by law.

Privacy.

The protection of personal data will take place in compliance with the Privacy Policy, which can be consulted at https://www.soluzionekompo.com/en/privacy-policy/.

Applicable Law
- Jurisdiction.

These Conditions and any disputes arising from the execution, interpretation and validity of same will be regulated by Italian law and exclusively by the court in the area in which the Owner is headquartered.

Should the User be a consumer pursuant to Art 3 of the Consumer Code, the territorial imperative lies with the judge from the place of residence or domicile of the consumer, if located within Italy, without prejudice to the right of the User to request a different judge from that of the consumer ex art. 66 bis of the Consumer Code, that is competent for the area according to one of the criteria as per Art. 18, 19 and 20 of Italian procedural civil law.

Online dispute
resolution
for consumers.

The Consumer residing in Europe must be aware of the fact that the European Commission has set up an online platform to provide an alternative means of dispute resolution. This means can be used by Consumers to solve disputes concerning sales contracts for goods and services stipulated online, out of court. As a result, the Consumer can use this platform to solve any dispute arising from an online contract stipulated with the Owner. The platform is available at: https://ec.europa.eu/consumers/odr/

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